Cancellation Policy

Upon completing a Transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point the User may cancel the Transaction unless it has been specifically provided for on the Platform.

We shall retain the discretion in approving any cancellation requests and we may ask for additional details before approving any requests.

Refund Policy

Once you have received the product and/or service, the only event where you can request for a replacement or a return and a refund is if the product and/or service does not match the description as mentioned on the Platform.

Any request for refund must be submitted within 10 to 12 days from the date of the Transaction. A User may submit a claim for a refund by contacting us at aiforseniors15@gmail.com or aiforseniors15@gmail.com and providing a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof if required.

Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any requests.